AI Learning Assistants FAQ

This feature instantly transforms any short skills-related question (up to 200 characters) into a structured micro-lesson. Each response includes practical explanations, examples, actionable steps, checklists, coaching questions, and personalized recommendations. It provides fast, practical guidance directly connected to on-the-job learning.

This interactive chat appears inside any learning video and allows users to clarify key points, apply concepts to their context, and reinforce knowledge through guided reflection and personalized quizzes. It turns passive video watching into an active, supported learning experience.

Both features operate with strict guardrails to ensure they only respond to skills-development topics.
This maintains focus, security, and relevance.

We prioritise privacy by design. No user-identifiable information is ever sent to Azure GPT services. Only the text of the question is processed—without usernames, emails, IDs, or metadata. All responses are generated securely within Azure’s enterprise environment.

Only the content of the question asked by the user. We do not transmit personal data, navigation details, or behavioural information. Azure receives only the minimum input needed to generate a response.

No. Azure OpenAI does not use your organization’s data to train, fine-tune, or improve its models. All content is isolated and used exclusively to generate answers.

We track that a question was asked and an answer was generated, linked to the authenticated user—similar to any learning activity. However, we do not log or store the actual question text or the answer.
Reporting supports L&D by showing engagement and learning time, not by monitoring individuals.

All AI processing occurs in the Azure enterprise cloud hosted in European Data Centers. No data leaves the EU region. Azure provides strong compliance, certifications, and security aligned with standard IT governance and data protection frameworks.

Both assistants are powered by the GPT-5 model deployed through Azure OpenAI Services, ensuring high-quality responses with enterprise-grade privacy and security.

The system strictly limits responses to skills-development topics. Guardrails block requests related to personal advice, medical, legal, financial issues, sensitive content, or anything outside learning.

Short questions help ensure clarity, improve answer accuracy, and maintain data-minimisation principles. This structure enables fast, focused micro-lesson generation.

Yes. Like any large language model, it may occasionally produce incomplete or inaccurate information. Users should verify important or business-critical details.

They generate structured micro-lessons, examples, frameworks, checklists, coaching prompts, and personalised recommendations. This supports immediate on-the-job application and improves learning transfer and retention.

Yes. The AI responds in the same language the question is asked. This supports accessibility and seamless use across multilingual teams.

Initially, the tools are active only for Admins and Managers. Platform admins can enable or disable access for all employees at any time via back-office settings or by contacting your customer success manager. There is no additional cost for activation.